Frequently Asked Questions

We provide engineering, installation, maintenance, fault response, modernization and revision services for elevator and escalator systems.

We assess each building's needs and technical conditions separately, then manage the applicable solution through a clear work plan and regular communication.

The building location, system type, intended use and the service you need are sufficient for an initial review. Technical details are clarified during the meeting or site survey.

It depends on the scope. A survey supports accurate planning for new installations, major modernizations and faults requiring an on-site assessment.

We first assess the building use, traffic, required capacity and architectural conditions. The suitable system, project scope and implementation steps are then defined.

Modernization may be considered when faults repeat, performance declines, use requirements change, components reach the end of their service life or inspection findings require improvement.

Steps, handrails, entry and exit areas, safety devices, the drive system and operating noise are checked according to the maintenance plan.

The system should be taken out of service safely and technical service contacted. It should not be restarted before the fault has been assessed.

No. Maintenance covers scheduled checks and planned work. Fault service identifies an existing technical problem and determines the appropriate response.

Maintenance is the technical service that supports regular operation. Periodic inspection is an independent conformity assessment performed by an authorized Type A inspection body.

Please provide the address, building or project name, system type, observed symptom and contact details. An error code or safely captured image can support the initial review.

You can submit your CV and details through the Careers application area. Available positions and internship periods are announced on the Careers pages.